Management Systems
Information Technologies and Communication Authority has adopted the philosophy of Total Quality Management, which has proven its success at the international level in this field, in order to provide services with a modern management system in its regulatory, authorization, and inspection activities as a regulatory authority.
The Information Technologies and Communication Authority has established a "Quality Management System" and became the first autonomous institution to receive the TS EN ISO 9001 Quality Management System Standard certificate from the Turkish Standards Institute in December 2002.
The Information Technologies and Communication Authority was granted the TS 18001 Occupational Health and Safety Management System Standard certificate by the Turkish Standards Institute in March 2018. Due to the update of the TS 18001 Standard to TS ISO 45001 by TSE on 27.04.2018, it transitioned to the TS ISO 45001:2018 version in April 2021.
TS EN ISO 9001 QUALITY MANAGEMENT SYSTEMTS ISO 45001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM
POLICY
BTK's quality policy is to establish effective and sustainable competition by conducting regulations and inspections in accordance with international norms and standards in the information and communication sector, to protect the rights and interests of stakeholders, and to continuously improve our service quality.
POLICY
The Institution's OHS policy is to ensure the health and safety of the Institution's employees and stakeholders, to comply with legal requirements, to aim for continuous improvement by increasing the effectiveness of management systems, to carry out its activities by using its resources effectively and efficiently, and to be committed to honesty, principles, and ethical values.
MISSION
To establish effective and sustainable competition in the information and communication sector, to protect the rights and interests of stakeholders and increase their satisfaction, and to ensure the transformation into an information society by encouraging technological developments.
MISSION
To ensure that the occupational health and safety culture, awareness, and principles are adopted and implemented by our employees and all our stakeholders.
VISION
To bring our country to an internationally effective, competitive, and innovative position in the information and communication sector.
VISION
With the understanding of "human first, safety first, and zero accidents," to consider our employees and all stakeholders as the most valuable assets of our Institution and to create a safer and healthier working environment.
TS EN ISO 50001 ENERGY MANAGEMENT SYSTEM
The Information Technologies and Communication Authority (BTK), which has the vision to bring our country to an internationally effective, competitive, and innovative position in the information and communication sector; · Prefers energy-efficient products and services to continuously improve and maintain energy performance at a high level. · Uses energy efficiently, benefits from environmentally friendly technologies, and integrates these approaches into all its processes. · Commits to full compliance with applicable legal and other requirements regarding energy use, consumption, and efficiency. · Organizes training and awareness programs to inform its employees and business partners in line with energy efficiency and sustainability principles. · Provides a framework for the establishment and review of objectives and targets determined within the scope of the energy management system. · Commits to providing the necessary information and resources for the implementation of energy management activities, to continuously improve energy performance and the energy management system, and to fully comply with applicable legal and other requirements regarding energy use, consumption, and efficiency.
MISSION
By effectively implementing the energy management system in all processes; to continuously improve energy performance, to encourage environmentally sensitive and innovative technologies, to fully comply with legal obligations, to increase awareness and competence levels for employees and business partners, to spread the culture of energy efficiency-based decision-making throughout the institution, thereby strengthening sustainability in the information and communication sector.
VISION
To bring our country to a pioneering and innovative position at the international level in terms of energy management with sustainable and environmentally sensitive practices based on energy efficiency in the information and communication sector.
CORE VALUES OF THE INFORMATION TECHNOLOGIES AND COMMUNICATION AUTHORITY
Impartiality and Reliability, Openness and Transparency,
Predictability and Consistency, Participation and Teamwork, Being Based on Science and Knowledge, Innovation and Continuous Improvement, Efficient Use of Resources, Social Responsibility and Sensitivity, and End-User (Consumer) Orientation.
